10% off your first online order* + more

Returns & Refunds


Lodge my return

Make a return for a refund or store credit. Send your return back within 30 days of delivery and your return will be processed once received.

Please read below T&C's to ensure your return meets our policy.


Instant Returns & Refunds – with Refundid

Create an account with Refundid to process & receive your refund instantly. You will only be charged if your return is not in the mail within 7 days.

Refundid is available on online orders only; within Australia.*

View Refundid for further Terms & Conditions.

Learn More About Instant Returns Through Refundid
Learn More About Instant Returns Through Refundid

With Refundid you no longer have to wait for your return to ship, be processed and your refund to clear with the bank - get your money to your nominated account right away! If you need an exchange you can process a new order for it right away - in-store or online! No more waiting!

Returns policy

We will accept returns for change of mind on products purchased online within 30 days from the date of receipt, or if faulty. Goods can be returned using a Reply Paid address at no cost to you.

For products purchased online and delivered outside of Australia, we will accept returns for faulty items only. Returned items need to be in a saleable condition, i.e. in original condition – unwashed, unworn, tags still attached, in original packaging.

Please note that in-store policies may differ - check with your local store for more information.


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